![]() ![]() Returns can take up to 21 days to be processed, especially during busy periods. You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly despatched item. Under the Distance Selling Regulations, you may cancel your purchase a product or products from us at any time within 7 working days after the day you received the relevant products or products We will only deliver goods to the address on the order. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays morning, Saturday and "next working day" deliveries are optional and will also incur additional charges. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.Īll quoted delivery prices are for most UK Mainland addresses. If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. We do not offer international delivery as standard but please call 01872 273631 to discuss. A signature is required on receipt of your parcel. You should receive your order by 6pm the next working day. Your order will be sent by a courier with an insured and trackable service. Orders placed after midday on Friday or over the weekend will be despatched on Monday for delivery the next working day. When you select UK EXPEDITED DELIVERY your order will be despatched on the same day if we receive your order before midday. In order to ensure that your purchase reaches you in perfect condition, some of our hand crafted items are despatched via a special courier service which ensures your delivery is handled with care at all stages of it's journey to you. Special Courier Delivery: £20.00 - Large Item / £10.00 - Medium Item Orders will be sent by Royal Mail, or by courier if your order is heavy or bulky. When you select UK STANDARD DELIVERY your order will be carefully wrapped and quickly despatched. UK small item delivery: £1.95ĭelivery for smaller items such as greetings cards, tea towels and small items of jewellery will be charged at the lower rate of £1.95 UK standard delivery: £3.95 For this service please select Click and Collect at the checkout. ![]() Purchases can be collected from our stores in Truro or St Ives. Click and Collectįree Click and Collect is available on most of our products. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. Delivery is charged as priced on each order. ![]()
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